Smarter energy for your home, explained plainly

Home Energy

Managing your home energy should be simple, transparent and cost-effective. Our Home Energy service helps UK households understand their energy usage, explore the options available and take practical…

Person adjusting a smart heating control at home

Managing your home energy should be simple, transparent and cost-effective. Our Home Energy service helps UK households understand their energy usage, explore the options available and take practical steps towards a more efficient home — whether you are moving in somewhere new, reviewing what you already have, or looking to use less.

Who we answer calls for

Tariffs & suppliers

Reviewing your current electricity and gas arrangements and explaining the options, so you can choose what suits your household.

Smart meters

Understanding smart meter options, more accurate readings, and making use of what your usage data actually tells you.

Efficiency & low carbon

Practical guidance on heating, insulation and controls, and on solar, heat pumps and battery storage where they suit the property.

Moving home

Arranging a supply at the new address, meter readings and supplier details, so nothing is left hanging when you move.

Why choose our home energy service

  • Simple and straightforward support
  • Electricity and gas assistance
  • Help understanding energy tariffs and bills
  • Smart meter guidance
  • Energy-efficiency advice
  • Support when moving home
  • Access to modern and renewable energy solutions
  • A service tailored to your household requirements

How it works

  1. Share a recent bill

    One statement tells us your supplier, tariff and how much energy the home uses.

  2. We explain the options

    What is available to you, in plain English, with the trade-offs set out.

  3. You decide

    Nothing changes until you say so, and we tell you what each choice involves.

  4. We handle the arrangements

    Switching, meter readings and supplier details managed for you.